Want to print an email? Need to send a fax?
Landel MailBug makes it very easy to do both.
If you use a MailBug in addition to a computer, then you can print email using your computer and access to webmail or alternate email accounts. But many MailBug customers want a means to print email without a computer, and MailBug makes printing and faxing as easy as sending email. There are no cables or ports to worry about, no printer drivers, nothing complicated. To print an email to a fax, or just to compose and send a fax by email, all you need to do is send an email to a special email address, and the MailBug system will fax it for you.
Why is printing to a fax machine a better solution than a computer-printer?
- Fax machines are as inexpensive today as computer printers, but they are easier and cheaper to operate.
- MailBug doesn’t have a printer port. There’s nowhere to plug in a computer printer. A printer port really isn’t a convenient option anyway. You would have to worry about serial cables and printer drivers, and that makes things more difficult than they should be. Printing an email from a MailBug should be as easy and worry-free as sending an email from a MailBug.
- Memory capacity for any non-computer device is limited. If Landel made MailBug work with a serial port and computer printer, it would have to select a printer with which the MailBug could operate, and then it would have to insert the necessary programming for that printer into the MailBug. This means that you would be forced to buy a specific printer. That isn’t very helpful. Printing to a fax leaves you free to select any fax machine you like. Get a standard fax for well under $100, or get a really high quality fax — the choice is yours, any fax will do. Here’s a shopping tip: some stores keep complex and expensive “4-in-one” machines that fax, scan, print, etc, in the computer section. For simple faxes that are easy to operate and don’t need computers connected to them, look with the telephones and accessories.
- MailBug customers typically keep MailBug in the kitchen where they have easy and quick access to it. Who wants computer cables and bulky printers cluttering up the kitchen counter? Put your MailBug in the kitchen, and install your fax in your home office or another room where it’s out of the way.
- MailBug can send your email to any fax destination. Send your email to your own fax machine to print it in the other room. If you don’t have a fax machine, send it to the office fax to be printed. Or, just use MailBug to compose and send quick and easy faxes of any sort to the office, or to a company, or to the kids, or to anywhere else.
How much does it cost?
As part of your MailBug email service, you can send up to five pages each month free of charge, to be printed on any fax number in the US or Canada. Whether you want to print the occasional email message using your own fax machine, or send a message to be printed on a fax somewhere else across the country, MailBug makes it easy, simple, and free. If you want to print more than 5 pages each month, then contact our Customer Support team, and we will set up your account for a larger number of pages for a small additional fee.
How do I send email from my MailBug to my own fax machine?
To print an email from your MailBug to your fax, just use the FAXPRINT button on your MailBug. If your FAXPRINT button is hidden from view, contact Support for help. Most MailBugs have a FAXPRINT button. If your MailBug, however, is too old to have one, you can still print your messages using your fax machine. Every MailBug can do it, simply by sending the message as an email using the special address formatting noted below. That’s all you have to do. You can compose and send a new email message to your fax, or forward a sent or received email to your fax. It’s that easy. But please keep in mind that this only works from your MailBug. Sending an email to this special address from a computer will not be successful.
Can I use my MailBug to send a fax to someone else’s fax machine?
Yes, you can. Even if you don’t have your own fax machine, you can use your MailBug to send an email to a fax machine at another location. You can send it to the office, or to a friend’s house, or anywhere else in the US or Canada. In this sense, your MailBug has become a fax. Not only can it print email on your own fax, you can use MailBug as a mini-fax machine whenever you need one. If you need to fax something to someone, somewhere, you don’t have to a store and spend the $2.00 per page some stores charge. You can just type an email as you normally do right on your MailBug and send it as a fax using the special address below. So if you need to send a quick fax to someone, use your MailBug to save money and to save time.
How do I address my email so that MailBug delivers it as a fax?
MailBug uses a new address format for faxing, in addition to the usual “cc” and “bcc” formats commonly used to send email.
- If you address your message as “cc:’ … it will be sent as a “carbon copy” to the recipient as email
- If you address your message as “bcc:” … it will be sent as a “blind carbon copy” to the recipient as email.
- If you address your message as “fax:” … it will be sent to the recipient as a fax.
To send an email to a fax, simply specify a fax address on the MailBug’s To: line.
A fax address looks like this: fax: name@faxnumber
The ‘fax:’ keyword identifies this as a fax address (similar to ‘cc:’ or ‘bcc:’). Spaces are allowed after the fax: keyword. The name is optional, if provided it will appear on the fax exactly as entered. It may contain any combination of upper- or lower-case letters, numbers, ‘_’, ‘-‘ or ‘.’. If the name is enclosed in quotes then it may contain any character, including space. The ‘@’ is mandatory, and it separates the name of the recipient from the fax number of the recipient. The fax number following the ‘@’ must contain exactly 10 digits.
Following are ways that you could correctly address an email in order to deliver it as a fax:
fax:landel.Support @ 800-555-1212
fax: S-u.P_p.O-r.T @ 8_0.0-5.5_5.1-2.1_2
fax:”My MailBug is a fax machine!” @ 800-555-1212
But the examples below are not properly addressed and can’t be delivered:
support@8005551212 (forgot the fax: keyword)
fax: support@5551212 (not enough digits to be a US fax number)
fax: MailBug Support @ 800-555-1212 (space in the name without quotes)
fax:8005551212 (missing the ‘@’ before the number)
fax: S-u.P_p.O-r.T @ 8_0.0-5.5_5.1=2.1_2 (‘=’ is invalid)
fax:”My MailBug is a fax machine! @ 800-555-1212 (forgot ” after the name)
The fax address can be used in conjunction with any other email or fax address on the MailBug’s To: line, for example:
To: email@example.com, fax: support@800-555-1212, fax: another@3755551212
The email recipient will not see the fax addresses, and the fax recipients will not see the email or other fax addresses.
Do I need to get another phone line for my fax?
No. Fax machines can generally share an existing phone line, just as your MailBug does, and the fax will never interfere with the operation of your MailBug. Most fax machines have an on/off switch that tells them whether or not they should answer the phone. The simplest way to ensure that a fax doesn’t interfere with the normal use of your phone, answering machine, or other telephone equipment is to just keep it turned “off” so that it doesn’t answer incoming calls. Then, when you are expecting a fax, you can just turn it “on” so that it answers the call for the incoming fax. Some fax machines are smart enough to know the difference between a phone and fax call, but this can interfere with voicemail systems if you use one. Check the owner’s manual of the fax you want to use, to be sure. But in almost all cases, a fax can be easily used without any need for an additional phone line.
What will the fax look like when it is received?
It will look just like a printed email. There is no cover page, just to save you money, but the recipient will know that the fax is from you, and for them.
The fax will look like email, as below:
MailBug Email to Fax Service Page 1 of X
— Date : the date you sent it appears here
— From : your MailBug email address appears here
— Fax To : recipient name and fax number appear here
— Subject: the subject you wrote appears here
The body of your email appears here…
The body of your email appears here…
The body of your email appears here…
Can I send a fax from a computer using this address?
No. The fax: keyword is not understood by computers, and is specifically used by MailBug. Sending email from a computer to “fax: customer.support@4082292906” won’t work. It only works from your MailBug.
Will I get confirmation that my fax got through?
Yes. You will receive confirmation by email, right on your MailBug, telling you whether your fax was successfully delivered or not. You can also send an email to firstname.lastname@example.org and we can check on the status of the fax for you, but the automatic confirmation usually gets to you faster than we can respond in person.
My MailBug isn’t new, I’ve been using it for years. Can I still use it to send faxes?
Sure. Any MailBug that can send an email can now also send a fax. It doesn’t matter if you’ve been enjoying your MailBug for years or if you are new to it. All you need to do is send an email as you normally would. The only difference is that you have to use the special address format.
How long does it take for a fax to arrive?
From the time your MailBug transmits your message, it takes only a few minutes for the message to appear in the fax. Depending on system variables, it can be from 1 to 15 minutes or so. If the receiving fax is busy or unavailable, the system will wait and then re-try up to three times before giving up. The email confirmation will follow after the fax attempts are complete.
Can I send faxes outside the US and Canada?
At this time, the automated MailBug system will only send messages to faxes within the US and Canada. If you need to send messages from your MailBug to fax destinations in other parts of the world, Customer Support can generally do that for you.
For more information, contact us.